Exchanges & Refunds

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.

You can return a product for up to 90 days from the date you purchased it if it is a full price item. If it was bought in the SALE or from our Pre-loved range items should be returned in 30 days. 

Any product you return must be in the same condition you received it and in the original packaging.

Here's how:

1. Pack the items you're returning.

2. Mark items being returned clearly on the packing sheet and include this in your parcel. If you would like an exchange, please include details of the items you would like in exchange. 

3. Post your parcel to the following address: Whippersnappers, 7 Queen Street, Deal. CT14 9TE.

If you have any questions, please get in touch at: